Gmail talks to the User

Gmail is winning hearts across the web. Not only because it is pushing out one service after another, but also because it is making the Web a better place.

Coming to Interaction Design and Error Handling (if somebody would like to put it that way), Google is innovating new ways to communicate with the User.

They are adding the more human touch to interfaces. The user does not feel stupid when something goes wrong.

Instead, we see the Gmail system itself literally 'talking' to the user here.

Technorati tags: design, user experience, new-look, Interaction Design, ease-of-use, innovation